How do I get the kit?
-You can get the kit online, here (credit card payment)
-You can order the kit over the phone, by contacting a member of our team (payment by credit card): 514-317-2240 at this toll-free number 1-855-943-6379
-You can make an appointment at a Biron point of service (514-317-2240 and toll-free number 1-855-943-6379) (all accepted methods of payment)
-You can order the kit from a partner. Please find out which is the nearest partner here (different payment methods accepted, depending on our partner. We suggest you to contact them by phone first)
What kind of sample do I need to provide for the test?
We need a small saliva sample (approx. 1 mL, or 1/5 teaspoon) to perform the analysis.
If I would like to do both the Nutrition and Pharma Profiles, do I need to provide two samples?
No. You need only provide one sample for both tests. The same sample can also be used for subsequent tests.
Can I do another test later?
Yes. Your sample is stored in a freezer and can be reused at a later date for subsequent tests. You do not need to provide another sample.
How can I get a sampling tube?
You can get a sampling tube either in person at one of our partner clinics, or in the mail if you purchase your test on our website.
Do I need a prescription to have the Nutrition and/or Pharma Profiles done?
No. It is not necessary to have a prescription to do the Nutrition or Pharma Profiles. However, if you have a prescription, the tests are tax free, and certain insurance providers may require a prescription to make the tests eligible for reimbursement.
Do you do whole-genome sequencing?
No. We do not sequence your whole genome, as this technique would give us much more information than we need. We use a technique called “genotyping”, meaning we analyze only the parts of your DNA that we need to produce our reports.
When will I receive my results?
After your saliva sample arrives at the BiogeniQ laboratory, you should allow from 1 to 2 weeks for delivery of your results.
How will I receive my genetic test results?
Once your genetic assessment is ready, you will receive an email that will direct you to your secure BiogeniQ portal. There, you will be able to visualize your results, as well as download them in PDF format.
Where do the recommendations for the Nutrition and Pharma Profiles come from?
The recommendations in our reports come from peer-reviewed scientific publications. Some of the recommendations in the Parma Profile may also come from drug labels issued by Health Canada and agencies such as the Food and Drug Administration (FDA). BiogeniQ makes absolutely sure that the information in your report comes from credible and expert scientific sources.
Am I obliged to share my results with my doctor?
Although we strongly encourage that you share your results with a healthcare professional, you are not obliged to share them with anyone. Please note that your Pharma Profile report will not contain any specific recommendations concerning changes in dose or choice of drug as this decision should be made by a doctor or pharmacist.
Why is it important to share my results with a healthcare professional?
Although the genetic analysis helps predict your body’s response to different nutrients and drugs, many other factors come into play. A healthcare professional will put the results from your Profile into context so that, together, you can make the best decision.
Could my sample be affected by heat or cold during transport?
No. The blue (or white) liquid in the tube stabilizes the DNA in your saliva sample so it will not be affected by temperature variations during transport.