How do I get a kit?
A few options are available:
- Order online, here and receive a kit at home (payment by credit card)
- Place an order over the phone with a member of our team and receive a kit at home. Call 514-317-2240 or the toll-free number 1-855-943-6379 (payment by credit card).
- Make an appointment in a Biron service center and get it there. Call 514-317-2240 or the toll-free number 1-855-943-6379 (all methods of payment are accepted).
- Order the kit from a partner. Find out the nearest partner clinic here (accepted methods of payment vary, we suggest contacting the clinic for an appointment and payment details)
What kind of sample do I need to provide for the test?
All we need is a small saliva sample (approx. 1 mL, or 1/5 teaspoon) to perform the analysis.
If I want to do both the Nutrition and Pharma Profiles, do I need to provide two samples?
No, one sample is enough for both tests.
Can I do another test later?
Yes. Your sample is stored in a freezer and may be reused later for subsequent tests. You usually do not need to provide another sample.
Could my sample be affected by heat or cold during transport?
No. The liquid in the tube stabilizes the DNA in your saliva sample so it will not be affected by temperature variations during transport.
Do I need a prescription to do a Nutrition or Pharma Profile?
No, it is not required to have a prescription for those tests. However, if you do, the tests are exempt from tax.
For a Pharma Profile, a valid prescription should indicate a test such as “Pharma Profile”, “pharmacogenetic test” or “genetic analysis for medications” AND the desired category (ADHD, Mental Health, Pain, Cardio or all). A prescription for a medication (e.g. Ritalin) is NOT valid.
For the Nutrition Profile, a valid prescription should mention “Nutrition Profile”, “nutrigenomic test” or “genetic analysis for nutrition”.
Insurance providers may also ask for a prescription to reimburse the test. See details in the Insurance Coverage section.
When will I receive my results?
Once you are notified that your saliva sample has arrived at the BiogeniQ laboratory, allow 1 to 2 weeks before receiving your results.
How will I receive my genetic test results?
When your genetic report is ready, you will receive an email directing you to your secure BiogeniQ portal. You will be able to visualize your results and download a PDF version of the report.
How long are my results valid?
Whether you are 7 or 70, your genetic code never changes which means the results of your genetic test(s) are valid for life. However, because the science is continually evolving, the interpretation of your results may also evolve. If this is the case, your report will be updated, free of charge, ensuring you and your doctor have the most current, scientifically supported information. Additional fees may apply if further genetic analysis is required.
Am I obliged to share my results with my doctor?
Although we strongly encourage that you share your results with a healthcare professional, you are not obliged to share them with anyone. Note that your version of the report will not contain specific recommendations concerning dosage changes or choice of medication as this type of decision should be made by a doctor or pharmacist.
Why is it important that I share my results with a healthcare professional?
Although the genetic analysis helps predict your response to different nutrients or drugs, many other factors come into play. A healthcare professional will put your genetic results into context of your overall health for better decision making.
Are my test results guaranteed?
Following the recommendations from your report cannot entirely prevent the possibility that your body will respond poorly to certain nutrients and drugs.
By following the recommendations in your Nutrition Profile, you will reduce your risk of developing diseases related to a suboptimal diet. By following the recommendations in your Pharma Profile, you will reduce your risk of experiencing unwanted side effects from medications while increasing your chances of receiving effective treatment.
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Do you do whole-genome sequencing?
No. We do not sequence your whole genome as this method would provide much more information than needed. We use a technique called “genotyping” which means we only analyze the parts of your DNA that we need to create our reports.
I would like a refund.
To learn about our refund policy, please visit: https://secur.biogeniq.ca/refund.